Privacy Policy

This Privacy Policy explains how Xinglong County Hongsheng Lvyuan New Energy Technology Co., Ltd., operating the xuvqir brand and website xuvqir.com, handles personal information when you visit the website, place an order, or communicate with us.

1. Information We May Collect

Depending on how you use the website, information may include your name, billing and shipping address, email address, telephone number when provided, order and transaction information, payment-related information handled through applicable payment providers, device and browser information, IP address, website usage information, communications with customer support, and information collected through cookies or similar technologies.

2. How Information Is Used

Personal information may be used to process and fulfill orders, provide shipping and tracking information, handle returns and refunds, respond to customer service requests, communicate about purchases or account activity, maintain and improve the website and services, detect or investigate fraud and security incidents, meet applicable legal or recordkeeping requirements, and provide marketing communications where permitted.

3. Payment Information

Payments are handled through the payment methods and service providers available during checkout. Complete payment card information may be handled directly by the applicable payment provider rather than stored directly by us.

4. Cookies and Similar Technologies

xuvqir.com may use cookies and similar technologies to support store functionality, remember preferences, understand website performance, maintain security, and improve the shopping experience.

Browser settings may allow you to restrict or remove cookies. Disabling necessary cookies may affect certain website functions.

5. Information Sharing

Personal information may be shared with service providers when reasonably necessary to operate the store, including providers involved in website and e-commerce functions, payment processing, order fulfillment, shipping and tracking, fraud prevention and security, customer support, analytics, and applicable marketing services.

Information may also be disclosed where required by applicable law, legal process, regulation, or a valid governmental request.

6. International Processing

Because business operations, customers, service providers, and fulfillment partners may operate in different locations, personal information may be processed or stored outside the country or region where you live, subject to applicable legal requirements.

7. Data Retention

Personal information may be retained for as long as reasonably necessary for order administration, customer support, fraud prevention, recordkeeping, dispute resolution, and legal compliance.

8. Data Security

Reasonable administrative and technical measures are used to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Privacy Rights and Choices

Depending on your jurisdiction, you may have rights concerning your personal information, including rights to request access, correction, deletion, or other legally available choices.

For a privacy-related request, contact service@xuvqir.com. Request verification may be required before action is taken.

10. Children's Privacy

The website is intended for general retail customers and is not designed for the intentional collection of children's personal information in violation of applicable law.

11. Third-Party Links

The website may contain links to third-party websites or services. Their privacy practices are governed by their own policies.

12. Changes to This Policy

This Privacy Policy may be updated when necessary to reflect changes in services, business practices, or applicable requirements. The current version will be posted on this page.

Business Information

Brand: xuvqir

Operating Company: Xinglong County Hongsheng Lvyuan New Energy Technology Co., Ltd.

Owner: 贾宏伟 (Jia Hongwei)

Business Category: Home Goods

Website: xuvqir.com

Address: No. 1 House, East Side of Miao Zhanchun's Residence, Dongnan Gou Village, Ping'anbao Town, Xinglong County, Chengde City, Hebei Province

Email: service@xuvqir.com

Phone: 00852-6311436

Business Hours: 10:00–17:00 (UTC-7)